Privacy Policy

Effective Date: December 19, 2024

At AHYKA Coffees (referred to as “we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.ahykacoffees.com (the "Site") and use our services, including the purchasing of products and interacting with our content.

This Privacy Policy complies with United States privacy laws and, where applicable, the California Consumer Privacy Act (CCPA). By using our Site, you consent to the collection, use, and sharing of your information as described in this policy.

1. Information We Collect

We collect personal information from you in several ways, including when you visit our website, place an order, interact with our customer service, or sign up for our newsletter. The types of personal information we may collect include:

Personal Identifiable Information (PII):

  • Name
  • Email Address
  • Shipping Address
  • Billing Address
  • Phone Number (optional)
  • Payment Information (processed securely by our third-party payment provider)

Non-Personal Information:

  • Device Information: including IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: We use cookies and other technologies to track user activities and gather analytics. These may include session cookies, persistent cookies, and web beacons.

Sensitive Information:

We do not collect sensitive data such as Social Security numbers, health data, or financial information beyond what is necessary for processing payments.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • To Process Orders: Your information is used to fulfill orders, process payments, and provide customer support.
  • To Improve Our Services: We may use your data to improve the user experience, personalize content, and analyze trends.
  • To Communicate with You: We use your contact information to send you order confirmations, shipping updates, promotional offers (with your consent), and customer support inquiries.
  • To Comply with Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your personal information with third-party service providers that help us operate our business and deliver services to you, including:

  • Payment Processors: We use third-party payment processors (e.g., Stripe, PayPal) to handle payments. These companies are obligated to protect your payment information according to their privacy policies.
  • Shipping and Delivery Providers: We may share your name, address, and order details with shipping carriers (e.g., USPS, FedEx, UPS) for order fulfillment.
  • Legal Compliance: We may disclose personal information if required by law, court order, or government regulation, or to protect our rights or the safety of others.

4. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding their personal information. As a resident of California, you may have the following rights:

Right to Access

You have the right to request a copy of the personal information we have collected about you in the past 12 months. To make a request, please contact us using our form here.

Right to Deletion

You may request that we delete any personal information we have collected from you, subject to certain exceptions (e.g., where the data is needed to complete transactions or comply with legal obligations).

Right to Opt-Out

You have the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties.

Right to Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA, such as charging you different prices or offering a different level of service.

To Exercise Your Rights

To exercise any of the above rights, please contact us using our form here. We will verify your request and respond within 45 days.

5. Security of Your Information

We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no data transmission over the Internet is completely secure, and we cannot guarantee the security of your information during transmission to our Site.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our Site. These technologies may collect information about how you use our Site, including which pages you visit, your browser type, and your interactions with advertisements.

  • Cookies: Small text files placed on your device that help us remember your preferences and settings.
  • Analytics: We use third-party analytics services (e.g., Google Analytics) to track and analyze user behavior on our Site.
  • Marketing: We may use cookies for retargeting ads or for remarketing to users who have visited our Site.

You can control the use of cookies through your browser settings, but disabling certain cookies may affect your experience on our Site.

7. Third-Party Links

Our Site may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party sites.

8. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

If you are located outside the United States, please note that your information will be transferred to the United States. By using our Site or providing your information, you consent to this transfer.

10. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we update this policy, we will post the new version on our website and update the Effective Date at the top of this page. We encourage you to periodically review this Privacy Policy for any changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or would like to exercise your rights under the CCPA, please contact us:

  • Contact Form: Contact us here
  • Mailing Address:
    WD&F Ventures LLC DBA AHYKA Coffees
    2105 Vista Oeste St NW, Suite E - 5203
    87120 Albuquerque, New Mexico, US

Last Modified: December 19, 2024

We reserve the right to modify or update this Privacy Policy at any time without notice. Please review this policy periodically for any changes.